Keys to Engaging Live Content
Do you want to learn how to create dynamic, interactive experiences for your audience? Then watch this webinar where our expert speakers share tips and strategies for keeping your viewers engaged!
00:00:00:05 - 00:00:23:19
Unknown
Thanks for joining. All right. So let's get started. Today, we are chatting about the keys to creating, engaging live content. So this is live. I appreciate everybody joining and thanks for joining on camera, if that's how you want to join. Totally. Up to you. Got lots of ways for you to engage in here. So I would love if you would post in our chat what city you're joining from.
00:00:23:20 - 00:00:48:19
Unknown
Feel free to put your title, your industry, your LinkedIn on to give folks a chance to connect with other people in the industry. I'll start out by introducing myself. I am a strategic customer success manager at Top End. I'm based, as I mentioned, in New York City. So if there any other New Yorkers in the household, I look out on the East River, on the Upper East Side, it is a sliver of the East River.
00:00:48:19 - 00:01:09:01
Unknown
But I will I will definitely be convinced that I can see the East River. So thanks for joining. Imagine I are both on the customer success team at Hop In the we spend our time all day speaking with amazing clients and hearing about what their goals are in their virtual engagements, learning from them. There's no there's a place I'd rather be.
00:01:09:02 - 00:01:38:05
Unknown
So I'm glad that you all have joined. We hope to share some of those insights with you. Are not going to introduce yourself. Yeah. Thanks, Kat. Hey, everyone. I am Maggie. I'm a senior customer success manager here at Hop N. I've been here for two years and based in Minneapolis, and my background is in sales success and implementation, and I'm really excited to share some of the tips and tricks we've learned over the last couple of years here happen with you all.
00:01:38:05 - 00:02:00:15
Unknown
With that quick housekeeping here, since we're going to be talking about a variety of products in our suite right now, we are in session. It is our newest product and it's a meeting and webinar tool. Great for real time engagement, brand ability and the ability to customize with that. There are lots of ways to engage with us here.
00:02:00:15 - 00:02:33:20
Unknown
So check out the Emoji bar at the bottom. We also have chat over on the right hand side along with Q&A and photos and gifts are welcome, so feel free to drop anything fun in the chat as well. Yeah, and as the way to do that jiffy integration, if you've like, you just put the backslash back slash into the chat and it'll pull up Giphy so you can click on that and put in a word of something you want to, to show like wave or Hello, welcome, enter and you'll see it here.
00:02:33:20 - 00:02:53:17
Unknown
Thanks. Hannah Lovely. Yeah, I love that one. And during our Q&A, we'll give you the opportunity to come on camera if you'd like. Some of you already are completely optional, but we would love for you to have the chance to ask your questions directly, as well as in the Q&A area. Again, in the bottom right corner. Now, feel free to submit questions there the whole time.
00:02:54:03 - 00:03:17:11
Unknown
We are going to keep it short and sweet. Try to keep the last few minutes for the Q&A in case you have questions that come up. But let's let's get into it. So for our agenda today, this is it. We're trying to keep it short and sweet and simple for you all. So we just let our introductions, we're going to give you just three tips for engagement and then open it up to that Q&A portion.
00:03:18:02 - 00:03:37:12
Unknown
These are just three tips. Folks have been talking about engagement for a really long time and their virtual event space. So this isn't going to be comprehensive by any means, but we want to get the ideas flowing, get some creativity going for all of you, and hopefully give you a starting point and give you something to take away to bring to your next virtual engagement.
00:03:37:16 - 00:03:57:16
Unknown
So that's what we are aiming for today. So to start our conversation, Maggie, I know that we have a roundtable, but I feel like this is really just like a coffee chat with My Bad Maggie, which I am happy to have. I would be curious to know since we're talk about live content, what types of live content have you been consuming lately?
00:03:58:01 - 00:04:26:01
Unknown
So I try to attend professional webinars about weekly. I like to have them on my calendar, especially if I have some free time. So I use those to kind of brush up on any customer success skills and maybe learn a few tips and tricks that I can implement my day to day. What about you? Cat? Wow. I am always amazed when I see all of the webinars on your calendar because I need to step up the professional webinar game of my life Content folks in the chat.
00:04:26:01 - 00:04:48:01
Unknown
Do you want to put in what you're you're watching? I'd be curious to know Live. I mostly participate in a virtual book club, so they do live events about once or twice a month. We have some community meet up some things, but lots of talks with the authors to discuss the books that we're reading. So that's something I've been enjoying a lot and I'd be lying if I didn't say I caught an Instagram live every now and then.
00:04:48:11 - 00:05:09:04
Unknown
So definitely find find those across my feed sometime. So if anybody wants to join in on what they have, what they're watching, we'd love to know in the chat or maybe where you're connecting with your audience. So if you're a content creator for your job or for your hobbies, where are those conversations taking place? Or is it social channels?
00:05:09:04 - 00:05:35:00
Unknown
Is it own sites? Personal? So let's get into our first of the three tips. Now let's do it. Our first step today is creating visually engaging content. It sounds so simple, but listen, having a content that is fun to look at is certainly going to pull in my attention. And I think that resonates with a lot of other people as well.
00:05:35:08 - 00:06:00:15
Unknown
Quality content gets lost when it's boring. Sometimes those professional development barbarism attending great content, lot of really helpful information, but it can be a little dull there slides and such. So let's talk about how to make it a little bit easier to pull people in with engaging content. Yeah, absolutely. I definitely resonate with that. I can get bored with.
00:06:00:15 - 00:06:20:10
Unknown
There's not enough going on visually on the screen. It just doesn't do a lot to hold my attention. So I think that's the key is make things customizable to maintain that attention of your audience first and foremost. On a session townhall, we had again, Sasha and the product, and now our newest product, the last one, we had a really fantastic guest.
00:06:20:10 - 00:06:40:13
Unknown
Her name's Bryony and she's the community manager at Site Design. She said something that really stuck with me to the point where I actually wrote it down in a paper notebook, which is a huge deal for me because I only only type. But she had said that if you're a company that's trying to present yourself as current and modern, it gives off the complete opposite energy.
00:06:40:13 - 00:07:00:02
Unknown
If you're that and bringing your audience up to a tool that is really boring, that stuck with me. I felt like, that's very, very true. Thank you Friday for showing that If I come in and I'm on a webinar platform that is just dull, I'm kind of like, Oh, okay, so that's that kind of company, you know? I love that anecdote.
00:07:00:02 - 00:07:24:11
Unknown
Thanks, Kat. I agree. And I think the host too, should be welcoming. You want you to host your audience in a warm, inviting place. So hopefully when you came in today and felt the music as saw the slides, you kind of felt this vibe that we're trying to cultivate here. And since we're in session right now, let's highlight some of the ways that you can create visually content, visually engaging content on this platform.
00:07:24:19 - 00:07:44:11
Unknown
So couple options, we can change the room background. This is one of my personal faves because we have an integration with Unsplash that hosts like thousands of backgrounds to choose from. So every time I set up my meeting room for my customer calls, love to change that background and can change up the vibe or whatever I'm feeling that day.
00:07:44:19 - 00:08:06:08
Unknown
So that's a really fun option. We also have virtual backgrounds, so you can see Cat sitting in that beautiful living room there. It's not real surprise, but it looks great and there's lots of options already loaded on the platform to let's see, you can of course, upload your own and then also want to share the music through YouTube because we have a couple of built in options.
00:08:06:08 - 00:08:30:00
Unknown
And while this isn't necessarily visually engaging, depending on the way you share it, it's a great option again to kind of set up the theme for the room so you can share YouTube videos by sharing it in the top corner. So it's a little more discrete kind of playing that music in the background, or you can share it using the YouTube integration and throw up that music video on the page.
00:08:30:00 - 00:08:50:00
Unknown
And that'll definitely get people starting to dance in their seat. So folks, yeah, go. Hey, Kat, if you have been to probably any of the and usually YouTube videos, so there's usually something very high energy going in the chat we were talking there's lots of Meghan Trainor here lately, lots of other fun artists. A good way to do it.
00:08:50:17 - 00:09:08:20
Unknown
And like this slide says it's I feel like it's like telling a story with your virtual space and you're as opposed or you're welcoming them into that, that warm space. Maggie What do you usually use as your background for a session out of curiosity? Like in the room, let's say we have the pink and purple, but what's your go to think of this?
00:09:08:23 - 00:09:31:16
Unknown
Say, I really kind of stick with different things. In purple options, there's the whole folder of abstract options, and I just love the colorful ones. There's one that looks like pink cotton candy gives me like Ariana Grande day vibes and I just love it. Oh, fine. But I do like the abstract modern stuff. But I will admit any of anybody my clients are in, the audience are Watch this.
00:09:31:16 - 00:09:52:16
Unknown
They will know that they know they're joining a session with me is one. The background is stars. So it's very intergalactic. I don't know. I'm a huge Star Wars fan, so maybe that's kind of coming through in my choices subconsciously, but I always go with the stars. I got to love it. Folks in the audience, How else are you creating visually engaging content?
00:09:52:16 - 00:10:30:11
Unknown
Let us know in the chat. Let us know, please. What have you been doing lately that has been working or there's anything you're struggling with would be great. Great to know that as well. As far as creating engaging content, Melissa saying that they want to up their game in this realm, the visually engaging content. Yes, absolutely. We've been hearing a lot from clients, too, and I think I mentioned this at the top, but that's one of the things that's great for us about working in customer success is I feel like we have a pretty good pulse on what everybody is working through, at least in the events industry, in the virtual space is what are
00:10:30:11 - 00:10:56:17
Unknown
our clients keep asking us about? What are they looking for, What are they struggling with? And you definitely won't be alone. And that's an asset. I think we're all kind of like everyone's working on the same stuff at the same time. So let's go to tip two. All right, Tip two, we're calling Breaking the fourth wall. And I had to ask, what does this mean?
00:10:56:17 - 00:11:19:11
Unknown
So you solemnly told me. Yes. That was my shorthand for connecting directly with the audience. The way that we've been doing with you all is talking in a chat, speaking to you all directly. I think it's originally like a theater or TV term for like when you speak directly for the audience, right? You're breaking down that fourth wall that's supposed to be there that separates you from those folks in the audience.
00:11:19:23 - 00:11:40:18
Unknown
But instead you're breaking it down and saying, like, now I feel like Melissa, you know, it's everybody, the audience, it's great to have you here. And create a little bit more warmth in that way. So we're in the workshop being in session right now as well. So that's why you have the option to come on and immediately can share your camera if you want to and you have microphone access.
00:11:41:05 - 00:12:07:14
Unknown
So, you know, if you want to be in space, like Melissa saying she doesn't love breaking the fourth wall necessarily for the recordings. Good point. One thing that you can do excuse me in session is we have a beam that is an interactive stream that is more of like your webinar format where your audience members will not be in those little tiles on the bottom will just be fully offscreen.
00:12:07:19 - 00:12:30:21
Unknown
They are not asked to come on camera. So that's available to you to with session and not that more classic webinar format. What I like about that too is even in that format you can invite people on screen so if they want to ask a question directly, they can do that as well. So Maggie, I'll kind of like pass to you.
00:12:30:21 - 00:12:54:18
Unknown
What do you think are the I guess, the benefits of engaging with your audience live directly if you are in a live event? Yeah, I just feel like I'm more likely to pay attention when speakers are hosts are engaging the audience and maybe asking me to participate by asking questions and having us put our answers in the chat or making me feel seen.
00:12:55:00 - 00:13:15:16
Unknown
There's there's a couple of ways to do that with our products session and streaming art and with a session, for example, as comments are coming in as a host, you can star them and they go into a separate folder and then you can kind of save those comments for later and pull them up on screen when it makes sense.
00:13:15:16 - 00:13:33:12
Unknown
And I don't know why, but I feel like a celebrity whenever I see my face and my name and my comment up there on the screen, like the speakers in the house see me, they care that I'm here and contributing. And so I think that's a really fun way to feel engaged to kind of break down that fourth wall.
00:13:33:22 - 00:13:58:07
Unknown
Yeah, you could definitely do that in streaming as well and In Session. Fabulous. Thanks for for showing that and why don't I get a streaming our screen share going a little bit and we can show a little bit some of the ways that you can show those comments on screen and streaming art and ways that you could do some of the branding elements where you can create the visually engaging content that we were talking about in our in our first step.
00:13:58:18 - 00:14:22:11
Unknown
So I'll get my screen share going. So this is kind of encompassing both of these, right? How do you create content that is visually engaging? And then also how do you engage directly with your audience? Why? So this is a streaming art studio that we're in now that you see in my screen here. Excuse me, for anyone who's not familiar, she another product and they happen see any of our hopping events?
00:14:22:11 - 00:14:42:09
Unknown
Folks are probably very familiar with it already. It is the easiest way to create professional, beautifully branded live streams. And from this recording studio or from the studio, you can send it to social channels, you can send it to stream its own webinar, send us your hop events, or you could just use it as a recording studio, which I have set up for this example.
00:14:42:22 - 00:15:08:18
Unknown
So if this is anybody's first time streaming ARD, this colorful box is basically my stage. If I add anybody on to this stage, they'll be there. Why? And if I were recording or streaming live somewhere, that's where they would see that person filter my camera off for purposes of this little demo. And I'll highlight some of those tips for create a visually engaging content fun type one.
00:15:09:12 - 00:15:28:00
Unknown
So starting in the brand tab, it's a great way to do it. If you are using streaming art, you are able to create these different brand tabs. So if there's anybody who is having a lot of different events or maybe maybe manages different brands, you can keep them all separate and organized, which I really like to have my happen brand here.
00:15:28:06 - 00:15:48:20
Unknown
And I put in my hop in brand colors. So that's immediately going to apply to so many different on screen elements that we see here, like our name tags that are coming up. I could choose a different theme your stream, your business. You can even use custom fonts, which I like. So I've added an intro which is the hop in the font burger.
00:15:48:20 - 00:16:10:12
Unknown
Visually engaging content. You also want to pop on, of course, a logo top, right? Or maybe an overlay, something that takes up that whole screen for some of our favorites are adding a jiff to this area. This is our confetti burst, one that you can click to again, kind of wake people up in their seats, which I think is really nice.
00:16:10:12 - 00:16:31:03
Unknown
And then lastly, you can also throw on banners. So this is one that I really like. I always wish that our book club that I joined, I would use this to kind of highlight the books they're talking about because I think this makes everybody understand like what you're talking about in that moment and not get kind of lost in the visual or excuse me, an audio conversation.
00:16:31:11 - 00:16:52:00
Unknown
They instead have something visual. They can actually kind of like hold their attention to make sure they know where they are in the in the space. So again, that's dreamier and I'll start sharing. And those are some tips for how to create visual, visually engage your content and then also how to engage directly with your audience by bringing those those comments on screen.
00:16:52:00 - 00:17:26:02
Unknown
As Maggie mentioned, perfect things, Cat, Are we ready to move on to step three? Yeah, let's do it. Awesome. Tip three, we're calling it Cultivate a sense of Community. So this is really giving your audience the opportunity to talk amongst themselves, encourage them to do so, and give opportunities to create more connections. Yes, absolutely. So in some of our here in the session theme that we're in is in a workshop.
00:17:26:02 - 00:17:52:04
Unknown
And so again, if you are feeling client, you have that face to face interaction on camera, but also the chat is there for that as well. Some days I'm not really feeling like going on camera, so that's available to you to talk amongst yourself. And I think the goal for me that I've heard from a lot of or I guess I've learned from a lot of our clients is ways to encourage meaningful connection beyond just the one engagement that you're in together.
00:17:52:04 - 00:18:23:06
Unknown
So kind of like keeping that momentum up for separate events and meetups. So kind of like I've been seeing that lately. Maggie I wonder if you've been seeing the same thing is a lot of our clients now who came to us from Hop in Advance are using hopping events or those big like tentpole moments in our conferences. And then now they have the opportunity if they add on session for our tour and now they're able to in those temple events say like, Hey, do you want to have a meet up and meet all these people again?
00:18:23:06 - 00:18:44:08
Unknown
Or do you want to join a smaller group interaction or join something that happens weekly or monthly, something you can't necessarily stand up on a conference basis and they're using session for those smaller engagements. So that's kind of what I've been seeing as a way to cultivate that sense of community and keep the momentum going from one virtual engagement to the next.
00:18:45:01 - 00:19:18:18
Unknown
Yeah, absolutely. And we have some built in tools to really help with this. So I'll jump into another quick demo here, starting with the hop in platform. This time. Go ahead and spin out that screen share so that we can see what we're working with. And for anyone not familiar, a hop in events is our original product, our events product, which is really great for those larger events, having different areas kind of navigate through and there's lots of ways to connect.
00:19:18:18 - 00:19:42:13
Unknown
But some of my favorite options are, first of all, the session. So when we come into Hop an event, we're joining the reception page, but from the reception we can navigate to these various areas. So we have the session room and you can create as many sessions at once that you would like. I've seen this use in a lot of different ways.
00:19:42:13 - 00:20:07:13
Unknown
So I've had customers who maybe they have a keynote on at the stage and then they want to jump into sessions where you can then go into breakout rooms and have discussions about what we just saw. And we do this sometimes and hop in where we'll have an overall go to market kickoff, but then we have breakout rooms for each one of our different teams sales success, whatever it might be.
00:20:07:14 - 00:20:30:09
Unknown
It's a great way for us all to connect and talk about what's really important, especially to our roles. I've also seen people set up sessions like Birds of a Feather sessions where there might just be a topic and people can jump in and out at any point throughout a conference or an event and have a genuine conversations about either something pertinent to the event or something completely different.
00:20:30:09 - 00:20:52:10
Unknown
And just that brings them together in a different way. In the Sessions area, you can share your audio video and have face to face connections there. So that's really powerful. We also have the networking area, so there's a couple of elements to this. Number one is that you can set up your profile according to interest that the host set up.
00:20:52:10 - 00:21:20:00
Unknown
So in this case I set up a number of hobbies I can multi select as well as a dropdown for what team you're on. And that way I can get recommended connections for people who most closely match me. And so if I'm not feeling speed networking, I can reach out directly to Kat because she's at the top of my list and we have lots of things in common and so I can send her a message, I can request a meeting, we can start an instant video call.
00:21:20:08 - 00:21:46:10
Unknown
That's a great way to connect with others. Or we have the speed networking, which does tend to be a crowd favorite. And this is where we can really quickly meet people one on one and reflect type styles. So we're we're meeting once we might have a short conversation, they could choose to connect post-event and we'll have a list of those connections so that we can always follow up and then we'll move on to the next person in the queue.
00:21:46:10 - 00:22:07:05
Unknown
So it's a great way to efficient. We meet a lot of people at once. Yes, absolutely. Speed networking is something that has always been a crowd pleaser and it's definitely an early hop and feature that folks really loved. I think now the addition of interest makes it even easier to use because when you match with someone, you'll see on the right whatever interests they've set up.
00:22:07:05 - 00:22:33:08
Unknown
So I can easily say like, Hey, Maggie, you're in customer success also. And then we have a common ground to start that conversation with. Yeah, for sure. I'll highlight since we just talk about hoppin events that In Session as well, you are able to put folks in breakout rooms so you can, if we wanted to, we could put you all in breakout rooms right now of at least two people and every room set a timer.
00:22:33:08 - 00:22:55:22
Unknown
I'm going to bring you all back into this main session. So also possible in here as well. So those are three tips. So I didn't just give you something to kind of noodle on for your next live event on what kind of engagement you can promote. I think it's a good time to do some Q&A. We have some questions coming in in the Q&A.
00:22:55:22 - 00:23:17:13
Unknown
Feel free to put them in in the chat. Also, if you'd like. But let's yeah, let's do that. So Q&A anyone wants to come on feel free also to like raise your hand or put in the chat that you want to to voice your question audibly. We'd be happy to take it. Maybe we can start with some that are already in this Q&A tab for me.
00:23:17:13 - 00:23:39:01
Unknown
Pull that up shirt by popular ear. So if anybody if you navigate to the Q&A tab right now on your lower right hand side, you are able to upvote questions. So if there's any question that you see that you would really like answered about that, we'll start by popular. Well, we'll show the first one. That's the most popular.
00:23:39:01 - 00:24:02:08
Unknown
This is an anonymous question. And the question is, can you help me understand when do you streaming hard and when to use session So many options. Yeah, good question. So I'll I'll kick us off and Maggie, let me know what comes to mind for you. Yeah. So I would say some big differences between streaming and session. I would ask, do you have to roll any prerecorded content?
00:24:03:04 - 00:24:21:11
Unknown
That would be one. So if you have to roll prerecorded content, I would say go to streaming arts and they have the ability to play those videos for you. So I think that's a good tip that you should be in streaming for that one. Another question I would bring up is, is it really important for you, for your audience members to come on camera?
00:24:21:23 - 00:24:54:06
Unknown
If that's really important, I would recommend session. So those are some two ones. Maybe one more is if it's important to you to broadcast your content out to existing channels like YouTube, LinkedIn, Facebook, these places that your community might already be in, that would be a nod that you should do a stringer So session you can think of as this meeting webinar, virtual hour and now lots of real time engagement streaming hard, really great at more professionally produced streams going to external channels.
00:24:54:11 - 00:25:11:02
Unknown
And now as well, we have streamers on air. You can use streamer itself as a webinar tool if you need both. You know, if you need your own channel and you also need professional video production. So those are some first, if anybody has that question, I'm just going to put my email on the chat, just kind of offering that.
00:25:11:02 - 00:25:48:11
Unknown
Com. We want to have a little meeting about what your goals are for your one, happy to chat and more detail and kind of point you in the right direction. Would you add anything on that one? Maggie I think you covered some of the biggest pieces, as you mentioned, real time too. So session is really is real time is it gets it has this functionality on the back end where everything that's happening is happening in real time, whereas streaming hard because we're streaming to various destinations, there might be a slight delay, which there typically is when, when streaming out via our Tampa or through destinations that way.
00:25:48:11 - 00:26:14:11
Unknown
So that's something to consider too. When you're engaging your audience. Sometimes in those cases it's helpful if you can maybe work in a planted question here in there when you're using stream yards so that you don't feel that that gap of time, even though it's really short. And I know our our colleague Ken actually did a really awesome presentation a couple of weeks ago, similar to this roundtable, talking about all of the different options, too.
00:26:14:11 - 00:26:35:23
Unknown
So I'm wondering if we can get a link to that in the chat, perhaps. And that's a great option to check out for some more information there. That's a good point. I know we have some colleagues joining, so colleagues of you would find the the session that we had last time with can please post the recording. If not, we can always email it out, do so like show notes from this roundtable.
00:26:37:03 - 00:27:04:12
Unknown
Maggie, do you want to get the next question? Yeah, the next most popular question here is Lioness. What are your webinar pet peeves? Who like your subject that people are in here? Like, don't ask me, please. And you know what? Everybody has a way of doing things and what works for you works for you, but we're really trying to help you kind of level up what your current engagements look like.
00:27:04:12 - 00:27:25:08
Unknown
So, you know, these are just tips. But as far as my pet peeves, when I go to my professional development webinars for example, something that happens, you know, first of all, a lot of times it's hosted in a platform that's kind of dreary. There's not a lot of branding. It's kind of, you know, jargon and not super exciting.
00:27:25:08 - 00:27:50:02
Unknown
But that's one thing for you see using those platforms. The other thing is that maybe if someone asked a question and I missed it and then they go on this huge tangent trying to answer the question and I don't even know what the audience asked in the first place, It's super helpful to be able to put these questions on the screen so that we are all seeing this content with context.
00:27:50:09 - 00:28:10:16
Unknown
So that's one thing that I really like and be a pet peeve of mine. What about you, Cat? That's a good one. Minus short and sweet. I don't like the black bars. We all know the black box, you know, above and below the video content. So I'm a thing, know you get it live or in the recording and it's just kind of like, all right, let's let's get something spicy going.
00:28:10:16 - 00:28:36:07
Unknown
So that was a small one, but I think as far as like visually engaging content, you can, you know, there's more of that is available now. That would be my perfect I'll sort by popular I'll do the next one to answer that thank you Another non risk question I love this. I kind of like the anonymous feature. I know it kind of puts folks on the spot like we're speakers, but I think it could be nice.
00:28:36:08 - 00:29:00:13
Unknown
Give people an opportunity to really ask whatever they want so the question here, what are your thoughts on forced breakout rooms? Hearing varied feedback on not liking the being forced aspect, but also liking getting a clear prompt? Really good question. What are my thoughts on forced breakout rooms? I think that you know your audience best, so that is always what I tell my clients.
00:29:00:13 - 00:29:19:18
Unknown
I would lead with that. If you have a really strong community and folks want to engage with each other, they're going to get on camera, they want to talk and they need to push. I said, Go for it. If you're in an industry that is like a little bit more buttoned up, I've seen places where the community just isn't there as much for that, and I think that's okay.
00:29:19:18 - 00:29:43:13
Unknown
Like, I think you can you can own that personally. So that's what I would say. You know, your community first thing. Spencer I'd say the other portion is if you I think with virtual events, it makes it even easier to try something. There's like very limited cost or risk in virtual as opposed to doing stuff on site that's different.
00:29:44:01 - 00:30:03:22
Unknown
So I would kind of ask what's the risk to trying it and what's the risk of doing the breakout room, seeing how people respond to it? And then lastly, on first pick out rooms, if you're using hopping events, you also have a middle ground. So it does depend on what platform you're using. I'd be curious to know if you want to try one more detail, let us know.
00:30:04:11 - 00:30:33:12
Unknown
But if you're using hopping events, you can also create your session room so your new rooms that exist inside of your event in advance that people can join on camera and you can put a moderator in each one. So one thing I've seen and be successful with our clients who don't think they have a super engaged community but want people to come on camera as to set up these rooms inside of in events where they have a moderator that's there to direct conversation.
00:30:33:21 - 00:30:58:11
Unknown
So they're in there in a group setting and they're saying, okay, leading the conversation and we're all talking about this one topic rather than doing forced. So that's kind of a big answer. But I hope I've left you with some some food for thought on that one. Anything to add there, Maggie Not really. I really like your point about what's the risk.
00:30:58:21 - 00:31:20:17
Unknown
Try want, see how it goes. You know, if someone is really not keen to join via audio video at least and the majority I mean, I would say all of our platforms, we have a chat function. So if an attendee doesn't want to share audio video but they have something to contribute, they still can. So I think that's that's a great take on it.
00:31:20:17 - 00:31:45:12
Unknown
Yeah. Yeah. And folks who are joining us all to use those metrics if you want to, if you're not feeling particularly talkative, I'm always throwing up the or, you know, money emojis however you like. I definitely agree. The more options you give people to engage, the more that they'll they'll do it, you know? Yeah. I think it's also helpful to kind of demonstrate the behavior that you want to see.
00:31:45:12 - 00:32:07:06
Unknown
So if you want to see people adding emojis, using confetti, commenting in the chat, do it first, you know? And I think that can help. Kind of no one wants to be the first person in the chat or the first question asked, but if you kind of help feeds some of those behaviors, I think that's helpful, too. Yeah, absolutely.
00:32:07:06 - 00:32:33:16
Unknown
You should be the confetti that you want to see in the world. It's love that that's perfect. Let's see. We have just two questions, so maybe we should quickly answer those and then we can wrap it up here. But let's go ahead with the next one. So what do you recommend if speed networking, adoption as well? Okay. So Mark, the best answer instead sort of highlighting it on the screen.
00:32:33:16 - 00:32:53:05
Unknown
So I'll I'll take this one first. I think it's super helpful. Add it to the schedule. This is my number one tip, is that if it's not in the schedule, it's hard to know when you should go there because it's always open. And Sophie added to the schedule, even if it's for a 15 minute break, you could add that segment and call it networking slash break.
00:32:53:14 - 00:33:12:17
Unknown
Put a description that says Go meet someone newer, grab a cup of coffee. And that way if there's no pressure either way, but that helps get a majority of people into the place at the right time so that there is a number of people in that queue for them to go through and meet lots of people. Do you have any other tips?
00:33:14:14 - 00:33:36:08
Unknown
Yeah, I think the schedule's a big one. I also think having your speakers mention it is great. So since operators are virtual a venue that has different rooms and areas people can go into, a lot of the times our clients will host most of their content on the stage area, so that's, you know, the keynotes, big conversations happening on the stage.
00:33:36:16 - 00:33:57:09
Unknown
And then we'll go into the session rooms or into networking or into these other areas of the platform from there. So I think if that's your setup, which is very common, referencing that on the stage is a great way to do that. So if you're empty is finishing up having an interview with a speaker or talent, they could finish that and then say, okay, everyone, now we're going to go into networking.
00:33:57:09 - 00:34:22:15
Unknown
I would love if you were to mention what industry you're from and like what TV show you've been watching lately, go head over there right now. So I think that is another another tip for speed networking and helping. Yeah, it's a great one. Having prompts is really helpful. Yeah. And I know you covered this, but the interest on hopping, so if you're using hopping events and you are setting up interest, it is something for folks to talk about already.
00:34:22:15 - 00:34:44:07
Unknown
And you can also reference that on stage. Okay, go to edit your profile, make sure you fill this out and then you have those conversation starters. I love that. Awesome. Finally, one last question. What's your favorite engagement feature and why at all? Let you answer first. I'll do this one. I was like a lightning round. Just might drop it.
00:34:44:07 - 00:35:07:02
Unknown
It's confetti. It's the one that I miss the most when I don't have it. So if I'm in a meeting room that I could not plan and I need to be in another software, I just kind of miss the confetti in the emojis. Any kind of real time props is important to me because I'll be honest with you all the secret, when I'm in our internal meetings, I'm off camera very often, but I love to contribute.
00:35:07:02 - 00:35:29:11
Unknown
So I do a lot of chatting, do a lot of confetti, I do a lot of emojis. So I'm definitely take those engagement features that are off camera. I use them like to the best of my ability and very loud in the chat, right? You make. I love the confetti too. I think it's nice as a as a host or a speaker as well to feel like you're hearing me.
00:35:29:11 - 00:35:52:12
Unknown
You're resonating with what I'm saying. So that's huge. I think also is adding the comments and the Q&A to the screen and being able to see who asked what or who said what. And that's a great way to kind of pull back my attention. So that's one of my favorites. Yeah. I think as a speaker, it's it's so nice to be in a session right now as a speaker and be in that driver's seat.
00:35:52:17 - 00:36:10:09
Unknown
It definitely makes me feel like I understand all of the content creators out there and what they're trying to do and I think all of these features are the ones that we highlighted as our favorite feel like they're the ones that make you feel like you're in the same room with people. So we're not just kind of droning on into the void.
00:36:10:16 - 00:36:28:08
Unknown
It is. It does feel to me more like everybody's. Gary And I see and I see Jennifer and Jenny and all that and Melissa. And we can have a conversation the same things. So I feel like that's the common thread between the features that we both like. Thanks so much for joining everybody and have a great rest of your day.
00:36:28:09 - 00:36:34:03
Unknown
It's been a really lovely time spending it with you all. Hi everyone, I.